Banks top the complaints chart. Again.
The Financial Ombudsman Service (FOS) dealt with a record number of complaints during the last year, with over half of them relating to payment protection insurance (PPI).
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The Financial Ombudsman Service (FOS) dealt with a record number of complaints during the last year, with over half of them relating to payment protection insurance (PPI).
The latest firm-level complaints data from the FSA makes interesting reading and should form part of the due diligence process for a savvy investor.
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