One of the delights of the job that I do is witnessing the ‘light bulb moment’.
This is when I am sat face to face with a client and a spark flickers across their eyes as something they have previously been struggling with becomes clear.
This happened to me recently with a client who through hard work and regular savings had created for himself a substantial pension pot.
He had taken the decision to self-invest his pension fund, gathering information and guidance from various sources and building an investment portfolio.
But as he himself freely admitted, he didn’t really understand much about the investments he had, or whether they were really suitable in his portfolio. So we worked together to understand his goals and objectives.
We spent time understanding how different investment assets class types worked.
We dug down to examine his appetite for risk and volatility and then constructed a nicely diverse portfolio of investment funds.
The really good thing was that he didn’t need to buy any new financial products as his self directed pension plan was perfectly suitable, it was the ‘engine room’ that needed attention.
I liked his email to me commenting that “now he understood what he was doing”; a light bulb moment for him and a good deal of job satisfaction for me.